American Eagle Cycles


TERMS AND CONDITIONS

American Eagle Cycles, Inc. recommends that you print out and keep a copy of these terms and conditions for future reference.

These terms and conditions apply to all transactions on this site. Please read them carefully.

This site is owned and operated by American Eagle Cycles, Inc. If you have any questions or comments with regard to these terms and conditions please contact us by email: lisa@aecycles.com or at 1-877-6-CYCLES (1-877-629-2537) (Monday-Friday, 9:00 to 5:00 EST.)

These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out here. If you do not agree to be bound by these terms and conditions you may not use or access this website.

American Eagle Cycles, Inc.
184 Falcon Drive
Westfield, MA 01085

Products Liability and Use

IMPORTANT: Always wear a helmet and pads when using any equipment purchased from American Eagle Cycles, Inc.

Use of these products on Public Highways is illegal and could lead to prosecution. By purchasing these products you confirm you understand this advice.

The items American Eagle Cycles, Inc. sells are fun, but can be dangerous – you are using them at your own risk so please be careful – please read all safety instructions before use.

American Eagle Cycles, Inc. and its owners will not be held responsible for any injury or damage, direct or indirect, caused as a result of the use of any equipment purchased from American Eagle Cycles, Inc. Goods purchased from American Eagle Cycles, Inc. are used entirely at your own risk.

General Terms

American Eagle Cycles, Inc. is entitled to withdraw from any Contract in the case of obvious errors or inaccuracies regarding the goods appearing on our website. If an error or inaccuracy is discovered with regards to the advertised price of the goods that you have ordered, we will contact you as soon as possible by email. This will be to inform you of the correct price of the goods, and to ask you if you wish to continue with the order at the amended price, or to cancel the order altogether.

These terms and conditions and all transactions relating to this website are governed by laws of the United States and any questions arising shall be dealt with only by the U.S. Courts.

These terms and conditions only cover the American Eagle Cycles, Inc. website. Any other websites which is linked to from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites, which are not under our control. We are required by law to tell you that sales can be concluded in English only and that no public filing requirements apply.

This Website

American Eagle Cycles, Inc. owns the copyright, trademarks and other intellectual property rights in all material and content on this website, which you may use, download, copy, publish, transmit or otherwise make available by any other means only for your own personal, non-commercial use. Any other reproduction of the material or content is strictly prohibited.

You may not create any link to this website without prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else.

While we will use reasonable endeavors to verify the accuracy of any information we place on the American Eagle Cycles, Inc. website, we make no warranties, whether expressed or implied in relation to its accuracy.

We make no warranty that the American Eagle Cycles, Inc. website will meet your requirement or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, and reliability of the website.

We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the American Eagle Cycles, Inc. website.

Payment Details

American Eagle Cycles, Inc. accepts payment from Visa, MasterCard, Discover, American Express, and PayPal. All product prices and delivery charges are shown in US dollars. Your payment card company will perform any currency conversion.

Availability of Goods You Order

If American Eagle Cycles, Inc. has insufficient stock to deliver the goods ordered by you, we will notify you as soon as possible and refund, to the card number on file, any sum previously paid to American Eagle Cycles, Inc. The refund will be made as soon as possible and in any event within 30 days of your order. American Eagle Cycles, Inc. will not be obliged to offer any additional compensation for disappointment suffered.

Returns Policy

American Eagle Cycles, Inc. is committed to providing top-quality products to our customers. If you are not completely satisfied with your product for any reason, you may return it for a full refund. (All claims must be made within 30 days from shipment date. Refund excludes the original shipping and handling fees. Customer is responsible for return shipping fees.)

To receive your full refund, you must call American Eagle Cycles, Inc. at
1-877-629-2537 to obtain RMA #. You must then complete the Return Form with your name, address, phone number, RMA #, and reason for return. Attach it to the sales receipt and include with the product you are returning. Mail all contents (within 10 days) to:

American Eagle Cycles, Inc.
Returns Department, RMA # ______
184 Falcon Drive
Westfield, MA 01085

Warranty Policy

American Eagle Cycles, Inc. guarantees each cycle against all defects in materials and workmanship for a period of 1 year from the date of shipment. Tires, tubes, brake pads, and any accessories are not covered by this guarantee. 

Limited 5 Year Warranty 

American Eagle Cycles, Inc. has a 5 year frame guarantee and will replace any frame, at no cost to the customer, providing that the cycle has not been used for rental or industrial use, and that:

  • You are the original owner
  • The cycle has not been altered, repaired, or modified in any way.
  • The cycle has not been subject to misuse, negligence, and/or an accident.

If you believe you have a warranty claim you must contact our Customer Service Department, explain the nature of the problem and request an RMA # and send the part back to us for review. Once the part and RMA # are received the part will be reviewed. Any part that we judge to be defective will be replaced at no charge and shipped back to the owner. Any failure resulting from accident, abuse, neglect, normal wear or maintenance by the owner is not covered by warranty. American Eagle Cycles decision is final. Replacement frames will be shipped after the one year warranty has expired. 

There are no warranties or guarantee, expressed or implied, written or oral, which extend beyond what is described here. 

Changes to this agreement

American Eagle Cycles, Inc. reserves the right to make changes to our site, policies, and these terms and conditions at any time. We may change or add to this policy at anytime without notice, so we encourage you to review the policy periodically. By purchasing our products and using our website, you agree to the terms and conditions outlined in this policy.


 


 

Proud member of...

American Eagle Cycles, Inc. Westfield, MA (877) 6-CYCLES sales@aecycles.com
Privacy Policy Terms and Conditions Site Map